Commonwealth Bank Call Centre

No lost time for CBA Call Centre staff

As live environment specialists, SHAPE was engaged by the Commonwealth Bank of Australia (CBA) to complete a fitout of their Newcastle Call Centre. The scope of the work included an extensive demolition of the current premises, as well as a new fitout of kitchens, breakout spaces, lounge area, flooring to whole tenancy, furniture, blinds, lockers, storage rooms, condensers relocations, painting, a CCTV system, and workstation re-upholstering.

SHAPE  had to develop a critical programme that was focused on project staging to allow for minimal disruption. The demolition and core holes, as well as collaboration with the base building contractor to rectify numerous roof leaks were critical to the setup of a successful fitout.

Client: Commonwealth Bank of Australia

Floor Area: 2,244 m²

Delivery Model: Lump sum

Location: Newcastle

State: NSW

Project type: Fitout

Completion date: May 2013

Architect: Melissa Stojanovic

Sector: Office

Download Project Profile(1.19 MB)
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